The short answer

Can I use NYSHIP for online therapy?

Yes — NYSHIP / The Empire Plan covers telehealth therapy the same as in-person care, so you can meet a licensed New York therapist by secure video from anywhere in the state, usually for just your copay.

Who's eligible

If you're covered by NYSHIP through The Empire Plan, you can use your behavioral health benefits for online therapy. That includes:

  • New York State employees
  • Retirees
  • Enrolled spouses and dependents

Why online therapy works just as well

Research consistently shows telehealth therapy is as effective as in-person care for common concerns like anxiety and depression — with some real advantages: no commute, no waiting room, and the comfort of meeting from your own space.

  • Same coverage — telehealth is covered like any visit, with the same copay.
  • Same clinician — you build a relationship with one therapist over time.
  • Private & secure — encrypted, HIPAA-compliant video.

Care anywhere in New York State

A practice based on Long Island can see you whether you're in New York City, the Hudson Valley, the Capital Region, Western New York, or the North Country. All you need is a private space and an internet connection.

How to get started

  • Request a consultation and share your NYSHIP details.
  • We verify your benefits for free and confirm your copay.
  • Start your first session by secure video, on your schedule.

Ready to get started?

We'll verify your NYSHIP / Empire Plan benefits for free and help you book your first online session.

Book a Consultation

This article is general information, not a benefits determination. Verify your specific NYSHIP / Empire Plan telehealth benefits before starting care.